who are we

Hi there! My name is Heidi Biggin and I am the founder of HB Accessibility Consulting. I have lived in Ballarat my whole life and am an active member of our community with my husband Bryce and our three young children that keep us on our toes! We love exploring Victoria and supporting local initiatives and events.

Woman in floral dress standing in a colourful Ballarat alley with hanging umbrellas and a purple heart overlay, representing disability inclusion, diversity and independence.

I also have another special family member in Freya – my amazing sidekick and Registered Guide Dog Australia, seeing eye dog.
Freya is a purebred black Labrador that has had intensive training in mobility, directional support and obedience and helps me every day.
I acquired disability unexpectedly in 2010 and without warning I was diagnosed with a rare neurological disorder that sometimes effects my speech, balance and left me permanently legally blind.

I use Freya as my mobility aid as well as a white cane (when she rolls in mud and needs to get groomed!)

Two women walking together down a vibrant Ballarat street, one leading a black guide dog, illustrating disability inclusion and equal access.

I also have another special family member in Freya – my amazing sidekick and Registered Guide Dog Australia, seeing eye dog.
Freya is a purebred black Labrador that has had intensive training in mobility, directional support and obedience and helps me every day.
I acquired disability unexpectedly in 2010 and without warning I was diagnosed with a rare neurological disorder that sometimes effects my speech, balance and left me permanently legally blind.

I use Freya as my mobility aid as well as a white cane (when she rolls in mud and needs to get groomed!)

I have worked in People and Culture in the public sector since 2011 and specialise in Diversity and Inclusion, wellbeing programs, Gender Equality, RAP, Cultural Event planning, Reward and Recognition and HR Admin. I was also the Program Manager for the Intelligent Water Network’s (IWN) Diversity and Inclusion Assistive Technology Program.

I am a qualified Access Consultant and member of the ACAA ( Access Consultants associates of Australia ) I am extremely passionate about not just accessible spaces, buildings and services but accessible experiences, universal design and true inclusion for all.

Woman in floral dress standing outside a building with a black guide dog, illustrating disability inclusion and independence with a decorative yellow swirl accent.
Woman in floral dress standing outside a building with a black guide dog, illustrating disability inclusion and independence with a decorative yellow swirl accent.

I have worked in People and Culture in the public sector since 2011 and specialise in Diversity and Inclusion, wellbeing programs, Gender Equality, RAP, Cultural Event planning, Reward and Recognition and HR Admin. I was also the Program Manager for the Intelligent Water Network’s (IWN) Diversity and Inclusion Assistive Technology Program.

I am a qualified Access Consultant and member of the ACAA ( Access Consultants associates of Australia ) I am extremely passionate about not just accessible spaces, buildings and services but accessible experiences, universal design and true inclusion for all.

Back view of two women walking down a Ballarat laneway with a black guide dog, featuring purple abstract accents, highlighting disability inclusion and diversity.

I am also an equality advocate for the CoRE alliance program within Women’s Health Grampians, In my role,I speak to organisations about my lived experience with disability, facilitate workplace training on gender and disability equality and provide insights and guidance through workshops, communities of practice, co-design, team building days and committee meetings.

I am a proud member of the City of Ballarat’s Disability Advisory Committee since June 2021 and am an active member of WaterAble (Network for Victorian’s with disability in the Water industry)

Member of Ballarat Community Health’s Sub board Quality of Care committee.

BASIC ( Building Accessible, Safe, Inclusive Communities ) Ambassador.

I am an extremely passionate about disability accessibility and inclusion, for business and services to represent the diverse communities around them.

Back view of two women walking down a Ballarat laneway with a black guide dog, featuring purple abstract accents, highlighting disability inclusion and diversity.

I am also an equality advocate for the CoRE alliance program within Women’s Health Grampians, In my role,I speak to organisations about my lived experience with disability, facilitate workplace training on gender and disability equality and provide insights and guidance through workshops, communities of practice, co-design, team building days and committee meetings.

I am a proud member of the City of Ballarat’s Disability Advisory Committee since June 2021 and am an active member of WaterAble (Network for Victorian’s with disability in the Water industry)

Member of Ballarat Community Health’s Sub board Quality of Care committee.

BASIC ( Building Accessible, Safe, Inclusive Communities ) Ambassador.

I am an extremely passionate about disability accessibility and inclusion, for business and services to represent the diverse communities around them.

Values

Yellow check mark icon symbolizing approval, quality assurance and commitment to disability inclusion and equal access.

authentic

in our relationships, honest in our conduct

White thumbs-up outline icon symbolizing approval, support and positive engagement for disability inclusion and equal access.

respect

of choices, embracing of diversity

Stylized orange heart icon symbolizing passion, care and empathy in disability inclusion and equal access services.

passion

about our work, driven by our purpose and values

White megaphone icon outline representing guest speaking, panel appearances and sharing disability lived experience advice for HB Accessibility Consulting.

courage

in speaking up, determined in facing challenges

Yellow smiley face outline icon representing positivity, accessibility and disability inclusion for HB Accessibility Consulting.

integrity

Building trust, teamwork, communication and a shared understanding

Yellow check mark icon symbolizing approval, quality assurance and commitment to disability inclusion and equal access.

authentic

in our relationships, honest in our conduct

White thumbs-up outline icon symbolizing approval, support and positive engagement for disability inclusion and equal access.

respect

of choices, embracing of diversity

Stylized orange heart icon symbolizing passion, care and empathy in disability inclusion and equal access services.

passion

about our work, driven by our purpose and values

White megaphone icon outline representing guest speaking, panel appearances and sharing disability lived experience advice for HB Accessibility Consulting.

courage

in speaking up, determined in facing challenges

Yellow smiley face outline icon representing positivity, accessibility and disability inclusion for HB Accessibility Consulting.

integrity

Building trust, teamwork, communication and a shared understanding

Smiling woman in red floral dress standing outside a café with a black guide dog, representing disability inclusion and equal access in Ballarat.

vision

To provide a unique perspective to businesses and organisations seeking guidance and insights into the lived experience of disability.

purpose

To partner with you to promote equality and accessibility for customers, staff and community Support you to grow the knowledge base of all stakeholders to improve the acceptance of diversity and inclusion across a broad range of sectors.

vision

To provide a unique perspective to businesses and organisations seeking guidance and insights into the lived experience of disability.

purpose

To partner with you to promote equality and accessibility for customers, staff and community Support you to grow the knowledge base of all stakeholders to improve the acceptance of diversity and inclusion across a broad range of sectors.

Smiling woman in red floral dress standing outside a café with a black guide dog, representing disability inclusion and equal access in Ballarat.