Hello and welcome to HB Accessibility Consulting

We are a Ballarat based consulting business dedicated to improving Disability inclusion, equal access and Diversity & Inclusion.

We offer services including guest speaking, panel appearances, Disability lived experience advice and Mystery Shopping.

We can help you on your proactive journey as you ask yourself:         

is our business accessible to people with a disability?       

Smiling woman wearing a floral blouse with wavy purple and orange shapes and heart icons around her, representing positivity, disability inclusion and diversity for HB Accessibility Consulting's home page.
Woman in floral dress standing in a colourful Ballarat alley with hanging umbrellas and a purple heart overlay, representing disability inclusion, diversity and independence.

who are we?

Hi there! My name is Heidi Biggin and I am the founder of HB Accessibility Consulting. I have lived in Ballarat my whole life and am an active member of our community with my husband Bryce and our three young children that keep us on our toes! We love exploring Victoria and supporting local initiatives and events.

who are we?

Hi there! My name is Heidi Biggin and I am the founder of HB Accessibility Consulting. I have lived in Ballarat my whole life and am an active member of our community with my husband Bryce and our three young children that keep us on our toes! We love exploring Victoria and supporting local initiatives and events.

Woman in floral dress standing in a colourful Ballarat alley with hanging umbrellas and a purple heart overlay, representing disability inclusion, diversity and independence.

Values

Yellow check mark icon symbolizing approval, quality assurance and commitment to disability inclusion and equal access.

authentic

in our relationships, honest in our conduct

White thumbs-up outline icon symbolizing approval, support and positive engagement for disability inclusion and equal access.

respect

of choices, embracing of diversity

Stylized orange heart icon symbolizing passion, care and empathy in disability inclusion and equal access services.

passion

about our work, driven by our purpose and values

White megaphone icon outline representing guest speaking, panel appearances and sharing disability lived experience advice for HB Accessibility Consulting.

courage

in speaking up, determined in facing challenges

Yellow smiley face outline icon representing positivity, accessibility and disability inclusion for HB Accessibility Consulting.

integrity

Building trust, teamwork, communication and a shared understanding

Yellow check mark icon symbolizing approval, quality assurance and commitment to disability inclusion and equal access.

authentic

in our relationships, honest in our conduct

White thumbs-up outline icon symbolizing approval, support and positive engagement for disability inclusion and equal access.

respect

of choices, embracing of diversity

Stylized orange heart icon symbolizing passion, care and empathy in disability inclusion and equal access services.

passion

about our work, driven by our purpose and values

White megaphone icon outline representing guest speaking, panel appearances and sharing disability lived experience advice for HB Accessibility Consulting.

courage

in speaking up, determined in facing challenges

Yellow smiley face outline icon representing positivity, accessibility and disability inclusion for HB Accessibility Consulting.

integrity

Building trust, teamwork, communication and a shared understanding

services

  • Mystery shopping/ “undercover” patron within business, tourism and online

  • Physical premises walk throughs and written report findings on my experience

  • In person guidance, team member talks and guest speaking

  • Event planning, pre event accessible walk-throughs, promotional advice and read through of social media and website design using adaptive technology

  • Letters / supportive documents for grant applications

  • Participation in Diversity & Inclusion committee meetings and Boards

  • Guest panel speaking or co-design participation on disability employment, accessibility, diverse workforce and lived experience with physical disability

Two women walking together down a vibrant Ballarat street, one leading a black guide dog, illustrating disability inclusion and equal access.